Translation and Interpretation Resources

 Translation and interpretation resources continue to be available for all DOE staff to communicate with non-English speaking families.

Over-the-Phone Interpretation Services: Free over-the-phone interpretation services 
are available 24/7 in 350+ languages, for all school staff to communicate with families who speak languages other than English. This service should not be shared with families. For questions, email Interpretations@schools.nyc.gov. Feedback on services can be included at tinyurl.com/OPIFeedback. 

On-Site Interpretation Services: The on-site interpretation DOE vendor has transitioned to provide interpretation services via virtual platforms (e.g., Google Classroom, Google Meet, Microsoft Teams, Zoom, etc.). To request virtual interpretation services, contact Geneva Worldwide at DOE@Genevaworldwide.com, using an updated Interpretation Request Form.